This digital document is an article from Aviation Safety, published by Belvoir Media Group, LLC on August 1, 2011. The length of the article is 2329 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available immediately after purchase. You can view it with any web browser.

Citation Details
Title: Maintaining safety margins: general aviation's accident record remains dismally static because we tend to lose focus on important details and allow safety margins to erode.(RISK MANAGEMENT)
Author: Jeff Schweitzer
Publication: Aviation Safety (Magazine/Journal)
Date: August 1, 2011
Publisher: Belvoir Media Group, LLC
Volume: 31 Issue: 8 Page: 8(4)

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This digital document is an article from NZ Business, published by Thomson Gale on November 1, 2005. The length of the article is 2757 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.

Citation Details
Title: Service check: many businesses fly the cliched 'friendly service' banner in their marketing, but fail dismally when it comes to delivering customer service. Where are they going wrong?(Cover Story)
Author: Glenn Baker
Publication: NZ Business (Magazine/Journal)
Date: November 1, 2005
Publisher: Thomson Gale
Volume: 19 Issue: 10 Page: 20(5)

Article Type: Cover Story

Distributed by Thomson Gale